Shoddy manufacturing and damaged merchandise
My chairs arrived in boxes that were damaged and partially open. One chair had a split seat support ( very important ) a completely broken front board just under the seat part necessary hardware missing and scratched and stained. Not at all what I expected for this price even if they were on sale. Cannot send them back because when I opened the boxes they were taped in so many places no way I could fit them back into the same damaged boxes. Not the quality I expected either. Very thin particle board. When I got them assembled I was almost afraid to sit in them. I guess they are okay if you use them inside and for looks only. Love to talk to the seller but the customer service # on my instructions has limited hours and a very long wait if you get through.
Maybe my expectations were too high or maybe I am just a sceptical consumer who should have already learned a lesson when it comes to e-mail ordering of hard line merchandise. SEE IT BEFORE YOU BUY IT is my new rule.
UNHAPPY DISAPPOINTED AND SCREWED ONE-TIME CUSTOMER!More detail ...
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